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Next Day eligible gifts arrive on Tuesday 17 November
Customer reviews

In their own words.

Original reviews shared on Etsy and Trustpilot, with every rating included. Etsy reviews relate to products bought on Etsy. Trustpilot reviews describe the customer's experience with our shop.

Etsy

4.9 / 5

734 reviews

Platform figures checked 8 Nov 2026.

View on Etsy

Trustpilot

4.8 / 5

128 reviews · Excellent

Platform figures checked 2 Nov 2026.

View on Trustpilot

861 imported customer reviews. Platform totals can include reviews not yet available in this archive.

Very prompt dispatch

Very prompt dispatch, especially welcome given that it was close to Xmas. It's hard to review the product as I've only seen via Zoom!

Etsy review

Really good quality, logo was a bit smaller than I expected but still great product

Etsy review

Quick delivery for a personalised item. Well packaged to prevent breakages. Lovely item

Absolutely FANTASTIC service!

Bought a gift for Christmas, unfortunately it came scratched- Karen at the customer service was AMAZING!! My replacement arrived today, and it’s perfect!! Thank you so so so much! Can’t wait to purchase more items!

Etsy review

Lovely product, not as fleecy as I was expecting but will do the job!

Etsy review

Couldn’t be more thankful! Thank you so much for the speedy replies and delivery. I absolutely love it and I know my boyfriend will love it also. Will absolutely use again

Etsy review

pick up as a christmas gift and the glass if perfect, i’m sure the recipient will love it! x