As all of our products are ‘made to order’ we do not accept returns. 

My item arrived broken or damaged

If your item is broken or damaged, please email us with photographic evidence and we will refund or replace your item.

i made a mistake with my personalisation - can i change it?

We cannot guarantee any changes will be accepted. Please email us immediately as soon as you notice a mistake.

I'm not happy with my order - what can i do ?

We pride ourselves on the quality of our products & how they are displayed. If we’ve made a mistake with your order please Contact Us and we will rectify it as soon as possible.

Do you offer gift wrapping ?

We don’t offer a Gift Wrapping service. 

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