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Next Day eligible gifts arrive on Tuesday 17 November
Customer reviews

In their own words.

Original reviews shared on Etsy and Trustpilot, with every rating included. Etsy reviews relate to products bought on Etsy. Trustpilot reviews describe the customer's experience with our shop.

Etsy

4.9 / 5

734 reviews

Platform figures checked 8 Nov 2026.

View on Etsy

Trustpilot

4.8 / 5

128 reviews · Excellent

Platform figures checked 2 Nov 2026.

View on Trustpilot

128 imported Trustpilot reviews. Platform totals can include reviews not yet available in this archive.

Excellent product and great customer…

Excellent product and great customer service. Would definitely recommend them and I will be using this company for future personalised baubles. The item came well packaged and was of an excellent quality!

A brilliant gift - thank you ❤️

Can’t argue with these great value gifts! Arrived well packaged and on time ❤️

Personalised Birthday Gift for my friends!

fast delivery, instant notifications and an excellent product. i will be back - thank you

Personalised Gin Glass

Ordered a Personalised Gin Glass as a birthday gift and it arrived this morning - really excellent quality, and the engraving is perfect. Thank you!

Best customer service

Best customer service! From start to finish they answered all my queries in order to get the best finished product for my gift including following up once my item had been shipped! Great business for thoughtful gifts and customer service. Highly recommend to trust with your special one of a kind gifts and items.

Love it!!

Awesome Personalised Gift for a mate. Website easy to use and arrived in no time at all. Will definitely be back. Thanks guys!

Wonderful service and products

Lovely company, good website, easy to use, very helpful friendly service. I ordered a personalised brass sundial compass for my Godson’s confirmation, fabulous quality and unusual present. I needed some help to get the gift quickly, ordered Thursday evening and it arrived Saturday morning with personalised engraving. Wonderful service. I will definitely be using again and recommending to family and friends.

fantastic !

I brought a glass photo frame which arrived ahead of time, was fantastic quality, and came in a cute organza bag perfect for direct gift giving! The customer support with Josh was fantastic, so helpful and he went out of his way to ensure I was happy with my whole experience and so I plan on buying a lot more from this website, reasonable prices too ! Thank you again , rii x

Perfect photo frames for my late mums photos

My mum sadly and unexpectedly passed away on mother's day 2021. Mum wasn't one for having her photo taken but I wanted the last photo of her framed. I found personalised frames on this site and they did not disappoint. The engraving was pristine and exactly as I had requested. I also ordered one for my dad with different wording and that was also perfect. My mum now sits on my mantelpiece and is always with me. I also received a lovely email from Karen sending her condolences.

Beautiful quality personalised knife

Many thanks for supplying promptly and efficiently and with such a beautiful knife. The happy couple were well pleased with it

Delighted with my personalised gin…

Delighted with my personalised gin glass! Very impressed with the customer service and I will certainly be returning in the future, thanks.

Personalised Gin Glass

Personalised Gin Glass - Awesome 🤩 Ordered a personalised gin glass earlier this week, it arrived today and it's perfect! Great communication throughout - was notified of dispatch. The glass was of excellent quality. I'll definitely be back! Thank you.

Fantastic Customer Service

We needed some help to organise an order of personalised treat jars last minute, and Josh was fantastic in organising all the details and accommodating all the needs we had. Wouldn't hesitate to recommend them or work together in future. Thank you again for all your help!

Simply Wonderful!

Simply Wonderful! Thank you so much guys! I don’t know what to say- Wish I could come up with more superlatives in English! Great- all the way! Thank you so much guys! You will definitely see more of us! F. Morier

Ordered a Personalised Champagne glass…

Ordered a Personalised Champagne glass as a special birthday gift for my niece, excellent quality. Thank you! Will be back.

Ordered a Personalised Golf Gift Box…

Ordered a Personalised Golf Gift Box for a friend before the golf season. Was with me in 2 days and the quality was super. 5/5* will be back! ⭐⭐⭐⭐⭐

Personalised Passport Holder

Personalised Passport Holder Bought this for my partner in preparation for travel restrictions being lifted ✈️ A great all round gift! Thanks 👍🏻

Absolutely loved my personalised…

Absolutely loved my personalised luggage tag! I travel a lot, so this is perfect for my hold bag. Many thanks guys!

Fantastic service!

Ordered a personalised breakfast set for a 1st birthday keepsake present. Such a lovely gift to give, received excellent customer service, received the items fast and was followed up once I received it to ensure I was happy! Couldn’t recommend this company enough!

Excellent customer service

Excellent customer service ensuring my parcel was delivered in a timely way, thanks!

Extremely happy

I ordered a personalised necklace from Makeityourway and was so happy when it arrived. It really is. Beautiful piece of jewellery and such affordable prices too. Every pleased.