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Next Day eligible gifts arrive on Tuesday 17 November
Customer reviews

In their own words.

Original reviews shared on Etsy and Trustpilot, with every rating included. Etsy reviews relate to products bought on Etsy. Trustpilot reviews describe the customer's experience with our shop.

Etsy

4.9 / 5

734 reviews

Platform figures checked 8 Nov 2026.

View on Etsy

Trustpilot

4.8 / 5

128 reviews · Excellent

Platform figures checked 2 Nov 2026.

View on Trustpilot

861 imported customer reviews. Platform totals can include reviews not yet available in this archive.

Delighted with my personalised gin…

Delighted with my personalised gin glass! Very impressed with the customer service and I will certainly be returning in the future, thanks.

Personalised Gin Glass

Personalised Gin Glass - Awesome 🤩 Ordered a personalised gin glass earlier this week, it arrived today and it's perfect! Great communication throughout - was notified of dispatch. The glass was of excellent quality. I'll definitely be back! Thank you.

Fantastic Customer Service

We needed some help to organise an order of personalised treat jars last minute, and Josh was fantastic in organising all the details and accommodating all the needs we had. Wouldn't hesitate to recommend them or work together in future. Thank you again for all your help!

Simply Wonderful!

Simply Wonderful! Thank you so much guys! I don’t know what to say- Wish I could come up with more superlatives in English! Great- all the way! Thank you so much guys! You will definitely see more of us! F. Morier

Ordered a Personalised Champagne glass…

Ordered a Personalised Champagne glass as a special birthday gift for my niece, excellent quality. Thank you! Will be back.

Ordered a Personalised Golf Gift Box…

Ordered a Personalised Golf Gift Box for a friend before the golf season. Was with me in 2 days and the quality was super. 5/5* will be back! ⭐⭐⭐⭐⭐

Personalised Passport Holder

Personalised Passport Holder Bought this for my partner in preparation for travel restrictions being lifted ✈️ A great all round gift! Thanks 👍🏻

Absolutely loved my personalised…

Absolutely loved my personalised luggage tag! I travel a lot, so this is perfect for my hold bag. Many thanks guys!

Fantastic service!

Ordered a personalised breakfast set for a 1st birthday keepsake present. Such a lovely gift to give, received excellent customer service, received the items fast and was followed up once I received it to ensure I was happy! Couldn’t recommend this company enough!

Excellent customer service

Excellent customer service ensuring my parcel was delivered in a timely way, thanks!

Extremely happy

I ordered a personalised necklace from Makeityourway and was so happy when it arrived. It really is. Beautiful piece of jewellery and such affordable prices too. Every pleased.

Absolutely amazing quality items

Absolutely amazing quality items! Would recommend for any occasion. Lovely, helpful and friendly service too 😊 10 out of 10!

Brilliant help throughout all my…

Brilliant help throughout all my experience, perfect personalised gift!

Happy Husband

Excellent website , easy to use with lots of great gift ideas! My husband loved his black personalised dressing gown it made him feel very special & loved!

Fabulous!!

Top quality product,I ordered personalised dressing gown, and its amazing! Great choice of personalised gift ! Would definitely recommend it.